Privacy Policy
At atYourAddress.com we believe in protecting our users’ private information. Your information is only being used in ways that we have informed you about. This document explains which information is stored and how it is used. In addition you should remember to read the terms and conditions.
The information that we collect, store or use is only the information that we consider necessary for the purpose of providing the best service possible to all of our customers.
1. What information is collected/stored/used?
1.1. Storage of your business information
Should you wish to be able to receive and respond to quote requests for any jobs featured on atYourAddress.com, you must register and provide us certain details. We collect and store all the information you provide to us when you register.
1.2. Storage of other information
In the event that you submit a quote request on atYourAddress.com, we collect and store the information you provide us in regards to your quote request.
2. Our use of your information
2.1. Our use of your business Information
We check the accuracy of the business information that you provide on registration. We may use the contact information you provided to contact you regarding your registration, or any other matter that we consider relevant to your use of atYourAddress.com. We may use any information we collect about you to resolve disputes, provide customer support, troubleshoot problems and enforce our User Agreement and policies.
2.2. Our use of your quote request information information
When submitting quote request you are asked to:
2.2.1. Provide valid relevant email address of yours. This email address is being used by atYourAddress.com ONLY for correspondence purposes between atYourAddress.com system, and the service providers in the relevant business area. As per terms and conditions, our system gives service providers access to your quote request details and contact details. All the service providers that are members of atYourAddress.com are pre-screened and evaluated before getting access to our system.
2.2.2. Postcode information. As per terms and conditions we require you to provide full post code of where the service is required. Due to the nature of the services that information is needed and is being sent to relevant service providers.
2.2.3. Description of the subject of the quote request. The data in these fields is sent to the service provider, as well, and you should make your best effort not to include any personal, confidential and critical information here.
3. Sharing Information
It is our policy not to share, sell, trade or give away your personal information other than is described in this privacy policy.
3.1. Sharing of your business information
We may pass some (Business Name, Business Description, Contact Name, Contact Telephone, Contact Email, Reference details, quote request subject and content) information to users to whose quote requests you have responded. In addition, any feedback we have collected from other users about your business will also be made available to the user in question.
3.2. Sharing of your quote request information
We share the information you provide us on the quote request step ONLY for the purposes of the service that atYourAddress.com offers – getting you in contact with relevant companies or self-employed providers of the service you are looking for. This information is ONLY collected for the purposes of atYourAddress.com. All our service provider members are pre-screened and evaluated before participating in our system.
3.3. Other sharing of information
Disclosure for legal reasons: We may disclose your personal data if we are either compelled to do so by law, or in response to a valid, legally compliant request by a law enforcement or governmental authority.
4. Security
Your personal information is stored on third party servers, which are protected both physically and electronically, in the form of a “firewall”. We have made our best effort to secure the information you have given to us, but you have to be cautious on what information you give out voluntarily i.e. in the quote request description, or references.
5. Retention of your data
We will retain your personal information only as long as is necessary for the purposes to which you consent under this Privacy Policy, after which we will delete it from our systems.
6. Contacting us
If you have additional questions, comments or problems about our privacy policy please send an email to contact@atyouraddress.com.
