Terms & Conditions
The following document describes the terms and conditions applicable to the use of any service provided under atYourAddress.com (“the site”, “our site”) domain or any sub-domains. If you do not wish to comply with these terms of use, then you must not use any services provided on our site. By agreeing to be compliant with these terms and conditions you are also agreeing that other users should be bound by the same terms and conditions. This document is in conjunction with our privacy policy. Please note that throughout atYourAddress.com, these terms of use the term “service provider” is used. This term is used to distinguish any person who undertakes jobs, such as those featured on our site. A “service provider” can be either male or female. The use of this term was considered appropriate, and no offence was intended by its use.
1. Customers and Service Providers
For the purposes of these terms and conditions, users who forward a quote request for a particular job description online will be known as “customers”. Users who tender on the work featured on our site will be known collectively as “service providers”.
2. atYourAddress position
Our site is a mean on which customers can send quote requests for services they are interested in and service providers, who are registered with us, are able to respond these requests. Services that are requested by customers must not be against any applicable law, or contrary to any aspect of these terms and conditions. We take no responsibility for the truth or accuracy of any job description or the ability of any particular user to pay for the job to be completed. We take no responsibility for the ability of any workman to complete any aspect of a job that a workman tenders for. Do not assume that jobs or any related activities are legal, simply because they are listed on our site. Users accept the sole responsibility for the legality of their actions under laws applying to themselves.
3. Service Providers control
Although we cannot, and do not guarantee work done by service providers that you find through our site, we have a put a few measures in place to make sure you find ONLY experienced, registered and insured service providers.
Service providers must provide certificates of all necessary registration for their business sector to us during the registration process. Once you have submitted a quote request for a job of yours and service providers respond to that, you receive email notification from atYourAddress.com. In this email, you can see registration, experience and insurance confirmation of the particular service provider that is quoting on your job.
Service providers are also given the opportunity to give as many references while quoting on a particular job.
Furthermore, we have the policy to collect customer feedback on service providers that customer have found through atYourAddress.com. This feedback is only collected for executed jobs, and is closely reviewed by our team. Depending on this feedback, we have the right to restrict a particular service provider from benefiting from our service.
4. Service provider registration eligibility
In order to register for a business account, users must be over the age of 18. We have the right to limit the access of any user that do not provide us with information on their business registrations, insurance, consider suspect, acting in bad faith or under the guise of a false identity or any other reason.
5. Prohibited Jobs
Users must not submit quote requests for any jobs which are prohibited by Law, or which do not conform to our own terms. Our site is intended to make it easier for users to find quality service providers at reasonable prices.
6. Quote request submission
If you submit a quote request online, you must ensure that you are legally able to advertise, and hold to the contract as you have described it. You must describe your job and all terms in the description field of you job listing. Your listings may only include text descriptions relevant to the job. The user who places a job online is responsible for ensuring that he or she has the right to use all content in the listing and we have the right to host it on servers. All jobs must be listed in an appropriate category.
7. Responding to quote requests
As a service provider, you must ensure that you are legally able to execute the relevant job. In addition, you must ensure that you are legally able to perform the work specified in the quote request description.
8. Liability
Should you have any right, claim or action against any other user arising from that user’s use of atYourAddress.com, you agree to pursue such right, claim or action independently of and without recourse to atYourAddress.com, and you release atYourAddress.com (and our directors and employees) from all liability, claims, losses, damages, expenses, legal fees, known and unknown costs, arising from or in any way connected with such right, claim or action.
9. Information Control
Although we do our best to secure and monitor the use of this website by users, you agree that there’s a chance for in particular or one-time events when you may find other user’s information as offensive, deceptive, harmful, or inaccurate. And although we do keep a close eye on our providers, we do not monitor our customers and there are risks of dealing with underage people or people acting under false pretenses. By using this atYourAddres.com, you agree to accept such risks and agree that atYourAddres.com is not responsible for the acts or omissions of users on atYourAddres.com.
10. Your Information
Your information is any information you submit to us or other users in relation to atYourAddres.com that includes registration, references, certificates, quote requests. You are solely responsible for your information. But you agree that the information in the quote request description field is totally under your control and should you provide any critical confidential personal data in this field, atYourAddress.com are not liable to any rights, claims, or whatever legal actions.
Your information is being kept safely with all the necessary encryption, disaster recovery and security tools plus our system is designed to protect it and in the meantime to provide you with the necessary functionality and ability to get in contact with relevant service providers for your needs.
11. Privacy and data protection and exchange of information
- By accepting this Agreement, you expressly consent to uses and disclosures of Your Information as set out in the Company’s then current Privacy Policy, which is incorporated herein by reference.
- The Company holds Your Information on a database and as part of the business System strictly in accordance with its Privacy Policy.
- The Company will use its reasonable endeavours to forward details of Customer’s requests to selected and suitable Service Provider. Should the Service Provider express an interest in quoting for the Job then personal contact details will be sent to the Service Provider.
- If for any reason you do not wish any or all of Your Information to be used in the way set out in these Terms and Conditions then please do not use the Services of the atYourAddress.com.
- atYourAddress.com is happy to provide, on request from a customer a copy of any data held by the Company on the requesting customer on receipt of proof of identity.
- Service Providers may only use contact information obtained from atYourAddress.com or any information obtained through atYourAddress.com communication for communications relating to specific requests which have been notified to the Member via the Service or the Website.
- Service Providers agree not to use any personal contact information of any other Member provided via the Service or the Website for any unsolicited or commercial messages save as expressly authorised by these Terms and Conditions or where expressly authorised by the particular Member following adequate disclosure of the purpose(s). In addition, a Member agrees to only use such information in accordance with applicable laws and regulations, including without limitation data protection and privacy laws.
- In addition, under no circumstances, except as defined in this Section, can a Member disclose personally identifiable information about another Member to any Third Party obtained as a result of the Services without the Company’s consent and the consent of such other Member after adequate disclosure.
12. Your Information restrictions
Your information must not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers. Your information must not infringe any third party’s copyright, patent, trade mark, trade secret or other proprietary rights or rights of publicity or privacy, be fraudulent, be in breach of any applicable laws or regulations (including, but not limited to, consumer protection, unfair competition, anti-discrimination, false advertising), be obscene, indecent or contain pornography. Your information may not cause the Site to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Site is in any way impaired. Your information must not link directly or indirectly to any other website. Your information may not contain any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority or expropriate any system, data or personal information. Your Information and your activities on atYourAddress.com must not, be false, inaccurate or misleading, offensive, menacing, abusive, defamatory, or in breach of copyright, confidence, privacy or any other rights.
13. License to use your information
You give atYourAddress.com a non-exclusive, world-wide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) licence to exercise the copyright, trade mark, publicity, and database rights you have in Your Information, in any media now known or not currently known. You also waive all moral rights you have in Your Information to the fullest extent permitted by law.
14. Use contact information
When a service provider responds to a quote request, the quote request submitter receives an email, which in addition to other information about the quote request, provides contact information for the service provider, as well as, references for the service provider in question relevant to the job for which quote request has been submitted. Quote request submitters may only use this contact information for atYourAddress.com-related communications that are not unsolicited commercial messages and relate to your genuine participation in atYourAddress.com. Furthermore you may only use this information for any other purpose in the case that the user expressly agrees to after adequate disclosure of the purpose(s). Also you agree to only use such information in compliance with applicable laws and regulations, including without limitation data protection and privacy laws. Also, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without atYourAddress.com consent and the consent of such other user after adequate disclosure. We do not tolerate SPAM or unsolicited commercial communications and neither do our users. You agree that you shall not add an employee of atYourAddress.com or an atYourAddress.com user, to your mailing list (email or physical mail) without their express written consent after adequate disclosure. To report SPAM from other service providers or quote request submitters, please send a mail to contact@atyouraddress.com.
15. Breach of these Terms and Conditions
Should you breach these terms and conditions or the documents concerning references or atYourAddress.com are unable to verify or authenticate any information you provide to us, or we believe that your actions may cause us financial loss or legal liability, we will limit your activities on atYourAddress.com, issue a warning, terminate or suspend your registration.
16. No Warranty
atYourAddress.com do not guarantee continuous, uninterrupted, secure access to its services, and operation of the Site is dependable on numerous factors outside of our control. Our website and our services are provided “as is” and as and when available, and to the extent permissible by law we exclude all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation any terms as to skill and care or timeliness of performance. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.
17. Indemnity
You agree to indemnify and hold us and our directors, agents, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these terms and conditions (including the documents incorporated by reference), or your violation of any law or the rights of a third party.
18. Dispute Resolution
Disputes between you and us regarding our services may be reported to our Customer Support. We encourage you to report all disputes between users to your local law enforcement body.
19. General
If any part of these terms and conditions is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforceable. You and atYourAddress.com are independent contractors, and no partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by these terms and conditions. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. These terms and conditions set forth the entire understanding and agreement between us with respect to its subject matter. No oral explanation or oral information given by any party shall alter the interpretation of these terms and conditions. This Agreement will prevail over any conditions a quote request submitter may have specified in the description of a quote request and our Privacy Policy which are incorporated in these terms and conditions by use of reference. Each of the policies may be amended from time to time.
